Privacy Policy – InnerMind

✨ Handmade in the Netherlands
🧪 Each product is carefully crafted using non-toxic resin and natural crystals.
🚫 Not intended as a toy – for decorative or spiritual use only.
✅ Complies with European safety standards (EU Regulation 2023/988 GPSR)

Your Privacy is Important

This privacy policy describes how InnerMind collects, uses, and shares your personal information when you:

• Placing an order via innermind.co.uk
• Contact us
• Uses our services or products

⚠️ This policy does not apply to third-party services accessible through our website.

1. Personal data we collect

When placing an order, we ask you for information such as:

• First and last name
• Email address
• Mailing address
• Payment details
• Ordered product information

2. Legal Foundations

We process your data based on:

• Performance of our agreement
• Your consent (e.g., newsletter)
• Legal obligation (such as tax legislation)
• Legitimate interest (customer service, security, improvement)

3. Sharing Personal Data

We only share your data when necessary:

• With shipping services such as PostNL or DHL
• With payment processors
• In the event of legal obligations or merger/transfer

4. Retention period

Your data will be stored for as long as necessary. Standard: 4 years, unless legislation requires a longer period.

5. Your Rights

As an EU citizen, you have the right to:

• Access
• Correction or deletion
• Restriction of processing
• File an objection
• File a complaint with your regulator

6. Data Security

We take technical and organizational measures to protect your data against loss, theft, or misuse.

7. Cookie policy

Our website uses cookies to improve your experience. These include:

Functional cookies – ensure that the website works properly (e.g., shopping cart or login).
Analytical cookies – help us understand how visitors use the site so that we can improve its functionality.
Marketing cookies – are sometimes placed by external partners to personalize advertisements. These are optional.

On your first visit, we ask for your consent to place non-essential cookies via a banner. You can change your preferences at any time via your browser settings.

8. Contact details

For questions about your personal data:

Zoë van de Rijdt
📧 zoe@innermind.nl
🌐 www.innermind.nl