{"id":14,"date":"2025-04-24T12:38:37","date_gmt":"2025-04-24T12:38:37","guid":{"rendered":"https:\/\/innermind.nl\/?page_id=14"},"modified":"2025-04-24T13:21:14","modified_gmt":"2025-04-24T13:21:14","slug":"retours-rembourses","status":"publish","type":"page","link":"https:\/\/innermind.nl\/fr\/terugbetaalde-retourneringen\/","title":{"rendered":"Retours et remboursements"},"content":{"rendered":"<h2 class=\"wp-block-heading has-text-align-center\">Politique de retour<\/h2>\n\n\n\n<h2 class=\"wp-block-heading has-text-align-center\">Retours et \u00e9changes<\/h2>\n\n\n\n<p class=\"has-text-align-center wp-block-paragraph\">J'accepte avec plaisir <strong>retours et \u00e9changes<\/strong>.<br>\ud83d\udcc5 <strong>Contactez-moi dans les 14 jours suivant la livraison.<\/strong><br>\ud83d\udce6 <strong>Renvoyez les articles dans les 30 jours suivant la livraison.<\/strong><\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"has-text-align-center wp-block-paragraph\">\u274c Les annulations ne sont pas accept\u00e9es.<br>\u2757 Vous rencontrez des probl\u00e8mes avec votre commande ? N'h\u00e9sitez pas \u00e0 nous contacter via <strong>{ zoe@innermind.nl }<\/strong>.<\/p>\n<\/blockquote>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading has-text-align-center\">Articles non retournables<\/h2>\n\n\n\n<p class=\"has-text-align-center wp-block-paragraph\">Pour des raisons d'hygi\u00e8ne et de s\u00e9curit\u00e9, les articles suivants peuvent <strong>non retourn\u00e9<\/strong> devenir :<\/p>\n\n\n\n<p class=\"has-text-align-center wp-block-paragraph\">Produits personnalis\u00e9s ou sur mesure<br>Produits p\u00e9rissables tels que les denr\u00e9es alimentaires ou les fleurs<br>T\u00e9l\u00e9chargements num\u00e9riques<br>Produits intimes ou hygi\u00e9niques<br>Produits en solde<\/p>\n\n\n\n<p class=\"has-text-align-center wp-block-paragraph\"><strong>Articles suppl\u00e9mentaires exclus :<\/strong><\/p>\n\n\n\n<p class=\"has-text-align-center wp-block-paragraph\">Ch\u00e8ques-cadeaux<br>Logiciels t\u00e9l\u00e9chargeables<br>Mat\u00e9riaux dangereux ou liquides\/gaz inflammables<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading has-text-align-center\">Conditions de retour<\/h2>\n\n\n\n<p class=\"has-text-align-center wp-block-paragraph\">Pour pouvoir b\u00e9n\u00e9ficier d'un retour :<\/p>\n\n\n\n<p class=\"has-text-align-center wp-block-paragraph\">Le produit doit \u00eatre inutilis\u00e9.<br>Dans son \u00e9tat et son emballage d'origine<br>Accompagn\u00e9 d'un <strong>proof of purchase or receipt<\/strong><\/p>\n\n\n\n<p class=\"has-text-align-center wp-block-paragraph\"><strong>Attention :<\/strong> Les articles retourn\u00e9s plus de 30 jours apr\u00e8s la livraison peuvent ne pas \u00eatre \u00e9ligibles \u00e0 un remboursement.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading has-text-align-center\">Remboursements partiels<\/h2>\n\n\n\n<div class=\"wp-block-group alignwide is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"has-text-align-center wp-block-paragraph\">Dans certains cas, seul un <strong>remboursement partiel<\/strong> sont accord\u00e9es, par exemple dans les cas suivants :<\/p>\n\n\n\n<p class=\"has-text-align-center wp-block-paragraph\">Livres pr\u00e9sentant des traces d'utilisation \u00e9videntes<br>CD, DVD, disques vinyles, cassettes audio ou logiciels ouverts<br>Articles endommag\u00e9s ou pi\u00e8ces manquantes hors de notre responsabilit\u00e9<\/p>\n<\/div>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading has-text-align-center\">Remboursements<\/h2>\n\n\n\n<p class=\"has-text-align-center wp-block-paragraph\">Apr\u00e8s r\u00e9ception et inspection de votre retour, nous vous enverrons un e-mail de confirmation.<br>Une fois approuv\u00e9e, votre <strong>remboursement trait\u00e9 dans quelques jours ouvrables<\/strong> via votre mode de paiement initial.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading has-text-align-center\">Remboursements tardifs ou manquants<\/h2>\n\n\n\n<p class=\"has-text-align-center wp-block-paragraph\">Vous attendez toujours votre argent ? Suivez alors ces \u00e9tapes :<br>V\u00e9rifiez votre compte bancaire,<br>Contactez votre soci\u00e9t\u00e9 de carte de cr\u00e9dit,<br>Renseignez-vous aupr\u00e8s de votre banque sur les d\u00e9lais de traitement.<\/p>\n\n\n\n<p class=\"has-text-align-center wp-block-paragraph\">Vous avez suivi toutes ces \u00e9tapes et vous n'avez toujours pas re\u00e7u votre remboursement ? Contactez-nous \u00e0 l'adresse suivante : <strong>{ zoe@innermind.nl }<\/strong>.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading has-text-align-center\">\u00c9changes<\/h2>\n\n\n\n<p class=\"has-text-align-center wp-block-paragraph\">Nous ne rempla\u00e7ons que les produits qui <strong>d\u00e9fectueux ou endommag\u00e9<\/strong> \u00eatre.<br>Envoyez un e-mail \u00e0 <strong>{ zoe@innermind.nl }<\/strong> et envoyez l'article \u00e0 :<\/p>\n\n\n\n<p class=\"has-text-align-center wp-block-paragraph\">\ud83d\udccd<br> <strong><strong>Nicolaas Stonestraat 2<br>5623 BW Eindhoven <br>Pays-Bas<\/strong><br>                                                    <\/strong><\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading has-text-align-center\">Cadeaux<\/h2>\n\n\n\n<p class=\"has-text-align-center wp-block-paragraph\">\u00c9tait-ce un cadeau qui vous a \u00e9t\u00e9 envoy\u00e9 directement ? Dans ce cas, vous recevrez un bon d'achat d'une valeur \u00e9quivalente \u00e0 celle de l'article retourn\u00e9.<br>Le cadeau a-t-il d'abord \u00e9t\u00e9 envoy\u00e9 au donateur ? Dans ce cas, le remboursement sera effectu\u00e9 au donateur.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading has-text-align-center\">Retours Instructions d'exp\u00e9dition<\/h2>\n\n\n\n<p class=\"has-text-align-center wp-block-paragraph\">\ud83d\udce6 Envoyez votre retour \u00e0 : <br><br><strong>Nicolaas Stonestraat 2<br>5623 BW Eindhoven <br>Pays-Bas<\/strong><br>                                                    <\/p>\n\n\n\n<p class=\"has-text-align-center wp-block-paragraph\">Les frais d'exp\u00e9dition sont \u00e0 votre charge.<br>Les frais d'exp\u00e9dition ne sont pas remboursables.<br>Les frais de retour \u00e9ventuels seront d\u00e9duits du remboursement.<\/p>\n\n\n\n<p class=\"has-text-align-center wp-block-paragraph\">Pour les articles co\u00fbteux, nous recommandons un <strong>service d'exp\u00e9dition tra\u00e7able<\/strong> ou <strong>exp\u00e9dition assur\u00e9e<\/strong> \u00e0 utiliser.<br>Pour les envois provenant de l'\u00e9tranger, veuillez toujours indiquer clairement sur l'emballage qu'il s'agit d'un retour.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading has-text-align-center\">Besoin d'aide ?<\/h2>\n\n\n\n<p class=\"has-text-align-center wp-block-paragraph\">Vous avez des questions concernant les retours ou les remboursements ?<br>\u2709\ufe0f Contactez-nous via <strong>{ Zoe@innermind.nl }<\/strong>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>","protected":false},"excerpt":{"rendered":"<p>Retourbeleid Retourneren &amp; Ruilen Ik accepteer met plezier retouren en ruilingen.\ud83d\udcc5 Neem contact met mij op binnen 14 dagen na levering.\ud83d\udce6 Stuur de artikelen retour binnen 30 dagen na levering. \u274c Annuleringen worden niet geaccepteerd.\u2757 Heeft u problemen met uw bestelling? Neem gerust contact met ons op via { zoe@innermind.nl }. Niet-retourneerbare Artikelen Om hygi\u00ebnische [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"om_disable_all_campaigns":false,"_uag_custom_page_level_css":"","_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"_uf_show_specific_survey":0,"_uf_disable_surveys":false,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-14","page","type-page","status-publish","hentry"],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO Pro 4.9.10 - aioseo.com -->\n\t<meta name=\"description\" content=\"Retourbeleid Retourneren &amp; Ruilen Ik accepteer met plezier retouren en ruilingen.\ud83d\udcc5 Neem contact met mij op binnen 14 dagen na levering.\ud83d\udce6 Stuur de artikelen retour binnen 30 dagen na levering. \u274c Annuleringen worden niet geaccepteerd.\u2757 Heeft u problemen met uw bestelling? 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