{"id":14,"date":"2025-04-24T12:38:37","date_gmt":"2025-04-24T12:38:37","guid":{"rendered":"https:\/\/innermind.nl\/?page_id=14"},"modified":"2025-04-24T13:21:14","modified_gmt":"2025-04-24T13:21:14","slug":"refunded-returns","status":"publish","type":"page","link":"https:\/\/innermind.nl\/en\/terugbetaalde-retourneringen\/","title":{"rendered":"Returns &amp; Refunds"},"content":{"rendered":"<h2 class=\"wp-block-heading has-text-align-center\">Return policy<\/h2>\n\n\n\n<h2 class=\"wp-block-heading has-text-align-center\">Returns &amp; Exchanges<\/h2>\n\n\n\n<p class=\"has-text-align-center wp-block-paragraph\">I gladly accept <strong>returns and exchanges<\/strong>.<br>\ud83d\udcc5 <strong>Please contact me within 14 days of delivery.<\/strong><br>\ud83d\udce6 <strong>Return the items within 30 days of delivery.<\/strong><\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"has-text-align-center wp-block-paragraph\">\u274c Cancellations are not accepted.<br>\u2757 Are you having problems with your order? Please feel free to contact us at <strong>{ zoe@innermind.nl }<\/strong>.<\/p>\n<\/blockquote>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading has-text-align-center\">Non-returnable Items<\/h2>\n\n\n\n<p class=\"has-text-align-center wp-block-paragraph\">For hygiene and safety reasons, the following items may be <strong>not returned<\/strong> become:<\/p>\n\n\n\n<p class=\"has-text-align-center wp-block-paragraph\">Personalized or custom-made products<br>Perishable goods such as food or flowers<br>Digital downloads<br>Intimate or hygiene products<br>Products on sale<\/p>\n\n\n\n<p class=\"has-text-align-center wp-block-paragraph\"><strong>Additional excluded items:<\/strong><\/p>\n\n\n\n<p class=\"has-text-align-center wp-block-paragraph\">Gift cards<br>Downloadable software<br>Hazardous materials or flammable liquids\/gases<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading has-text-align-center\">Conditions for Returns<\/h2>\n\n\n\n<p class=\"has-text-align-center wp-block-paragraph\">To be eligible for a return:<\/p>\n\n\n\n<p class=\"has-text-align-center wp-block-paragraph\">The product must be unused.<br>In original condition and packaging<br>Accompanied by a <strong>proof of purchase or receipt<\/strong><\/p>\n\n\n\n<p class=\"has-text-align-center wp-block-paragraph\"><strong>Please note:<\/strong> Items returned more than 30 days after delivery may not be eligible for a refund.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading has-text-align-center\">Partial Refunds<\/h2>\n\n\n\n<div class=\"wp-block-group alignwide is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"has-text-align-center wp-block-paragraph\">In some cases, only a <strong>partial refund<\/strong> are granted, for example in the case of:<\/p>\n\n\n\n<p class=\"has-text-align-center wp-block-paragraph\">Books with clear signs of wear<br>Opened CDs, DVDs, vinyl records, cassette tapes, or software<br>Items that are damaged or parts that are missing are not our responsibility.<\/p>\n<\/div>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading has-text-align-center\">Refunds<\/h2>\n\n\n\n<p class=\"has-text-align-center wp-block-paragraph\">After receiving and inspecting your return, we will send you a confirmation email.<br>Upon approval, your <strong>refund processed within a few business days<\/strong> via your original payment method.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading has-text-align-center\">Late or Missing Refunds<\/h2>\n\n\n\n<p class=\"has-text-align-center wp-block-paragraph\">Are you still waiting for your money? Then follow these steps:<br>Check your bank account,<br>Please contact your credit card company.,<br>Check with your bank about processing times.<\/p>\n\n\n\n<p class=\"has-text-align-center wp-block-paragraph\">Have you done all this and still not received a refund? Please contact us at <strong>{ zoe@innermind.nl }<\/strong>.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading has-text-align-center\">Exchanges<\/h2>\n\n\n\n<p class=\"has-text-align-center wp-block-paragraph\">We only replace products that <strong>defective or damaged<\/strong> be.<br>Send an email to <strong>{ zoe@innermind.nl }<\/strong> and send the article to:<\/p>\n\n\n\n<p class=\"has-text-align-center wp-block-paragraph\">\ud83d\udccd<br> <strong><strong>2 Nicolaas Stonestraat<br>5623 BW Eindhoven <br>Netherlands<\/strong><br>                                                    <\/strong><\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading has-text-align-center\">Gifts<\/h2>\n\n\n\n<p class=\"has-text-align-center wp-block-paragraph\">Was it a gift and was it sent directly to you? Then you will receive a gift card worth the value of the returned item.<br>Was the gift initially sent to the giver? Then the refund will be made to the giver.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading has-text-align-center\">Return Shipping Instructions<\/h2>\n\n\n\n<p class=\"has-text-align-center wp-block-paragraph\">\ud83d\udce6 Please send your return shipment to: <br><br><strong>2 Nicolaas Stonestraat<br>5623 BW Eindhoven <br>Netherlands<\/strong><br>                                                    <\/p>\n\n\n\n<p class=\"has-text-align-center wp-block-paragraph\">Shipping costs are at your own expense.<br>Shipping costs are non-refundable.<br>Any return shipping costs will be deducted from the refund.<\/p>\n\n\n\n<p class=\"has-text-align-center wp-block-paragraph\">For expensive items, we recommend a <strong>traceable shipping service<\/strong> or <strong>insured shipping<\/strong> to use.<br>For shipments from outside the Netherlands, always clearly state on the outside of the package that it is a return shipment.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading has-text-align-center\">Need help?<\/h2>\n\n\n\n<p class=\"has-text-align-center wp-block-paragraph\">Do you have questions about returns or refunds?<br>\u2709\ufe0f Contact us at <strong>{ Zoe@innermind.nl }<\/strong>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>","protected":false},"excerpt":{"rendered":"<p>Retourbeleid Retourneren &amp; Ruilen Ik accepteer met plezier retouren en ruilingen.\ud83d\udcc5 Neem contact met mij op binnen 14 dagen na levering.\ud83d\udce6 Stuur de artikelen retour binnen 30 dagen na levering. \u274c Annuleringen worden niet geaccepteerd.\u2757 Heeft u problemen met uw bestelling? Neem gerust contact met ons op via { zoe@innermind.nl }. Niet-retourneerbare Artikelen Om hygi\u00ebnische [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"om_disable_all_campaigns":false,"_uag_custom_page_level_css":"","_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"_uf_show_specific_survey":0,"_uf_disable_surveys":false,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-14","page","type-page","status-publish","hentry"],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO Pro 4.9.10 - aioseo.com -->\n\t<meta name=\"description\" content=\"Retourbeleid Retourneren &amp; Ruilen Ik accepteer met plezier retouren en ruilingen.\ud83d\udcc5 Neem contact met mij op binnen 14 dagen na levering.\ud83d\udce6 Stuur de artikelen retour binnen 30 dagen na levering. \u274c Annuleringen worden niet geaccepteerd.\u2757 Heeft u problemen met uw bestelling? 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Niet-retourneerbare Artikelen Om hygi\u00ebnische","twitter:creator":"@innermind_shop","twitter:image":"https:\/\/innermind.nl\/wp-content\/uploads\/2025\/04\/cropped-cropped-LOGO_WOLF-scaled-1.png"},"aioseo_meta_data":{"post_id":"14","title":null,"description":null,"keywords":null,"keyphrases":{"focus":{"keyphrase":"","score":0,"analysis":{"keyphraseInTitle":{"score":0,"maxScore":9,"error":1}}},"additional":[]},"primary_term":null,"canonical_url":null,"og_title":null,"og_description":null,"og_object_type":"default","og_image_type":"default","og_image_url":null,"og_image_width":null,"og_image_height":null,"og_image_custom_url":null,"og_image_custom_fields":null,"og_video":"","og_custom_url":null,"og_article_section":null,"og_article_tags":null,"twitter_use_og":false,"twitter_card":"default","twitter_image_type":"default","twitter_image_url":null,"twitter_image_custom_url":null,"twitter_image_custom_fields":null,"twitter_title":null,"twitter_description":null,"schema":{"blockGraphs":[],"customGraphs":[],"default":{"data":{"Article":[],"Course":[],"Dataset":[],"FAQPage":[],"Movie":[],"Person":[],"Product":[],"ProductReview":[],"Car":[],"Recipe":[],"Service":[],"SoftwareApplication":[],"WebPage":[]},"graphName":"WebPage","isEnabled":true},"graphs":[]},"schema_type":"default","schema_type_options":null,"pillar_content":false,"robots_default":true,"robots_noindex":false,"robots_noarchive":false,"robots_nosnippet":false,"robots_nofollow":false,"robots_noimageindex":false,"robots_noodp":false,"robots_notranslate":false,"robots_max_snippet":"-1","robots_max_videopreview":"-1","robots_max_imagepreview":"large","priority":null,"frequency":"default","local_seo":null,"seo_analyzer_scan_date":"2026-05-22 20:32:17","breadcrumb_settings":null,"limit_modified_date":false,"open_ai":null,"ai":null,"created":"2025-04-24 12:38:38","updated":"2026-05-22 20:32:17"},"aioseo_breadcrumb":"<div class=\"aioseo-breadcrumbs\"><span class=\"aioseo-breadcrumb\">\n\t<a href=\"https:\/\/innermind.nl\/en\" title=\"Home\">Home<\/a>\n<\/span><span class=\"aioseo-breadcrumb-separator\">\u00bb<\/span><span class=\"aioseo-breadcrumb\">\n\tRetourneren &amp; Terugbetaling\n<\/span><\/div>","aioseo_breadcrumb_json":[{"label":"Home","link":"https:\/\/innermind.nl\/en"},{"label":"Retourneren &amp; Terugbetaling","link":"https:\/\/innermind.nl\/en\/terugbetaalde-retourneringen\/"}],"uagb_featured_image_src":{"full":false,"thumbnail":false,"medium":false,"medium_large":false,"large":false,"1536x1536":false,"2048x2048":false,"trp-custom-language-flag":false,"mailpoet_newsletter_max":false,"woocommerce_thumbnail":false,"woocommerce_single":false,"woocommerce_gallery_thumbnail":false},"uagb_author_info":{"display_name":"InnerMind","author_link":"https:\/\/innermind.nl\/en\/author\/inneu1-6802318df214d\/"},"uagb_comment_info":0,"uagb_excerpt":"Retourbeleid Retourneren &amp; Ruilen Ik accepteer met plezier retouren en ruilingen.\ud83d\udcc5 Neem contact met mij op binnen 14 dagen na levering.\ud83d\udce6 Stuur de artikelen retour binnen 30 dagen na levering. \u274c Annuleringen worden niet geaccepteerd.\u2757 Heeft u problemen met uw bestelling? 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